We are connected to world class Data center which has a remote reboot facility where we can any a time reboot the server with a software click button, the network uptime for the data center is almost 100%, the team response time is less than 5 minutes,they are available round the clock on the phone.
Cisco Powered Network
All our servers are connected to a 100% Cisco Powered Network. Using enterprise-class Cisco networking gear, all routers, layer-2 switches, and layer-3 switches are tested in labs prior to deployment to ensure stability and interoperability.
Redundant High Bandwidth Connectivity
Using multiple Tier 1 Service Providers, our server leads the discount dedicated hosting industry with our 99.9% uptime guarantee, ensuring the highest degree of security against network downtime and the fastest possible data transfers.
It is a common misconception that the amounts of bandwidth (size of the pipes that carry the data) differentiate web hosting companies. In reality it is not only the size of the pipes that matters, it is the utilization levels. The utilization of our Internet connections is vital to a network's ability to transfer data without packet loss or latency. Our Server aims to keep all connection usage below 50% to avoid any connectivity problems.
Our server runs the Border Gateway Protocol (BGP4) for best case routing. The BGP4 protocol is a standard that allows for the routing of packets of information sent out from our network. Each packet of information is evaluated and sent over the best route possible. Because of our redundant network architecture, packets may be sent via alternative routes even if they are being delivered to the same end user. Should one of our providers fail, packets leaving our network are automatically redirected through another route via a different provider.
Our servers network is a fully switched network. Traffic destined for a website hosted on a server is sent only through switching equipment necessary to deliver the information to that server. This minimizes the risk of someone sniffing or capturing traffic being sent across the network. Furthermore, our data center vigorously prosecutes persons who generate malicious attacks on our internal network.
Our data centers, located in San Antonio, Texas and northern Virginia, have been built from the ground up to provide powerful connections to our carriers to ensure that we meet our 99.9% uptime guarantee.
Our facilities are carrier-neutral sites and are built completely on computer-grade raised flooring; it is built for dedicated server hosting with redundant fibre entry points.
Regulated Climate Control
The data centers' HVAC (Heating Ventilation Air Conditioning) systems are N+1 redundant. With full particle filtering and humidity control, the environment are maintained at a cool 68 degrees to ensure a comfortable environment for your server.
Our data center is not reliant upon the local power grid to guarantee maximum uptime. Our on-site, auto-switched power generator, and centralized UPS systems provide power conditioning and ensure uninterrupted data center operation. Additionally, the generators are regularly tested to ensure that it will continue to function in the event of an emergency
Our data centers are physically isolated from everyone but level three technicians. Public access is strictly forbidden. Access to the floor the datacenter resides on is restricted and completely locked down.
San Antonio, Texas is known for the absence of natural disasters and is on the most seismically stable soil in the US. Additionally, since San Antonio is free from natural disasters, our data center is in the perfect location for your dedicated server.
Our northern Virginia data center serves as a backup for our primary data center in San Antonio. It was designed with the growth goals of our data center in mind.